To Create Something Exceptional, Do Sweat The Small Stuff

Aaron Levie, döktürmüş:

Asking “What would be best for our customer?” doesn’t go nearly far enough. Leading through this question gets you to average results. Instead ask, “What will blow our customers’ minds?” Repeat the question “Can we do better?” until the point of migraine-induced annoyance, and see how much things change. Create a culture that forces this challenge multiple times, every step of the way, and you’ll see remarkable changes in every deliverable. Implement a we-won’t-ship line in the sand that can’t be subverted for any reason if quality standards aren’t met. There are other tactics to distribute the enforcement as well.

Ve hatırlatmadan geçmek olmaz:

“Some people aren’t used to an environment where excellence is expected,” Steve Jobs once famously and said.

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